Acoustic Insulation for Walls & Floors
Noise through walls and floors is one of the biggest causes of complaints in shared buildings. Voices, TVs and music pass through thin partitions. Footsteps and dropped objects thud through floors into the rooms below. And on new builds and conversions, poor sound insulation can mean failing the sound test at the end of the job.
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ICE Thermal fits acoustic insulation for walls and floors across the UK. We install acoustic insulation in partition walls, separating walls, floors and ceilings in flats, hotels, offices and schools. Every job starts with a free site survey, so we can understand the noise problem and the build-up that will fix it.
Contact our friendly team by calling 0203 376 4802 or sending an email to enquiries@icethermal.co.uk to learn more about our Acoustic Insulation for Walls & Floors service.
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Our acoustic insulation for walls & floors treatment process
Step 1 Contact
To book a free, no-obligation site survey, either give us a call on 0203 376 4802 or email us on enquiries@icethermal.co.uk.
A member of our friendly support team will get back to you to talk through your Acoustic Insulation for Walls & Floors needs. It helps if you can tell us the type of building, the noise problem (voices, music or footsteps) and whether you have an acoustic spec or a failed sound test. Photos are useful too, if you have them.
Where we can, we'll give you an early idea of cost for your Acoustic Insulation for Walls & Floors service. If necessary, our engineers will visit the site to review the current situation, at a time that suits you.
Step 2 Quote
Following all health and safety rules, our engineer will visit your site and carry out a full survey. For your Acoustic Insulation for Walls & Floors service, we'll look at the rooms, walls and floors affected, check the current build-up and note edges and junctions where sound can flank around.
We'll also carry out a risk assessment, so nothing unexpected comes up once work starts. This covers access, working at height, other trades on site and any hazards we find.
Our team will then recommend the best option for your site and answer any questions. You'll receive a free, detailed quote for your Acoustic Insulation for Walls & Floors service, showing the recommended build-up, the materials, the areas covered and how it fits with other trades, along with a likely timeframe for the work.
Step 3 Cleaning
Our fully trained engineers will arrive on time, in uniform and with ID badges, ready to begin the work. Before we start, we'll send you our risk assessments and method statements (RAMS) and agree working areas, times and access with you.
Our engineers will fit acoustic insulation and resilient layers tightly, with no gaps, and seal edges and junctions. We'll work in step with your drylining, flooring and fire stopping trades. Photos are taken before walls and floors are closed.
The work will be completed in line with the survey and quote, following all health and safety rules. We keep a safe working area for everyone on site at all times, and can work early, late or at weekends to limit disruption.
When we finish, our team will check the completed work with you and make sure you're happy with the job. We promise to leave your site safe, clean and tidy, with all waste removed.
Step 4 After care
Here at ICE Thermal, we go the extra mile to make sure every client is happy.
You'll receive a handover pack for your Acoustic Insulation for Walls & Floors service, including the products used, data sheets and photos of each area before it was closed. Keep it with your building records, as it's useful for audits, insurers and future work.
Our dedicated customer service team will get in touch with every client after the Acoustic Insulation for Walls & Floors service, to make sure all expectations have been met. If a sound test is booked, we'll work with your acoustic consultant ahead of time.
You'll also be given the opportunity to write a Trustpilot review.
Our helpline is open 9:00 -17:30 Monday-Friday
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the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
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Why choose us?
- Cater to domestic, commercial, and industrial facilities
- Nationwide coverage
- A site survey can be provided prior to quotation
- A bespoke service designed to suit all your needs
- All operatives hold professional health and safety qualifications
We’re fully accredited
We take health and safety, our professional expertise and legal obligations very seriously. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
What is acoustic insulation for walls and floors?
Acoustic insulation is material fitted inside walls, floors and ceilings to reduce how much sound passes through them. There are two main types of noise to deal with.
Airborne noise is sound that travels through the air, like voices, music and TV. It's reduced with dense, sound-absorbing insulation inside walls and ceilings.
Impact noise is sound caused by something hitting the structure, like footsteps or chairs scraping. It's reduced with resilient layers that stop vibration passing into the floor below.
Most buildings need both. The best results come from treating the whole build-up, not just adding insulation on its own.
Acoustic insulation services we offer
- Acoustic insulation in stud partition walls
- Insulation of separating walls between flats, rooms and units
- Acoustic floor insulation between floor joists
- Resilient layers and acoustic underlays for impact noise
- Acoustic insulation above suspended ceilings
- Treatment of floors and walls in office-to-residential conversions
- Upgrades in occupied buildings following noise complaints
For noise from pipes and ducts, see Acoustic Insulation for Drainage Pipework and Acoustic Insulation for Ventilation.
What's included
- A free site survey of the rooms, walls and floors affected
- Advice on the right build-up for your noise problem or spec
- Acoustic mineral wool, resilient layers and underlays as needed
- Tight, gap-free fitting, since small gaps let a lot of sound through
- Sealing of edges and junctions where sound can flank around
- Coordination with drylining, flooring and fire stopping trades
- Clean-up and removal of all waste
Key benefits of acoustic insulation
- Quieter, more private rooms. Less noise from next door, upstairs or down the corridor.
- Helps pass the sound test. Supports new homes and conversions in meeting Part E.
- Fewer complaints. Happier residents, tenants, guests and staff.
- Adds value. Quiet flats and offices are easier to let and sell.
- Thermal and fire benefits. Mineral wool also slows heat loss and adds fire resistance.
- Works for refits. Can be added during refurbishments and conversions.
When you need acoustic insulation for walls and floors
- A new build or conversion must meet Part E sound rules
- Offices, shops or warehouses are being converted into homes
- Residents or tenants are complaining about noise
- A hotel or student building is being refitted
- An acoustic consultant has specified wall and floor build-ups
- A pre-completion sound test has failed and remedial work is needed
Sound insulation contractors for developers and building owners
We work with developers, housebuilders, main contractors and drylining firms on new builds and conversions. We also work directly for building owners and managing agents to fix noise problems in existing buildings. Good acoustic work depends on detail at the edges and junctions, and our teams pay close attention to both.
Who we help
- Blocks of flats and apartment developments
- Office-to-residential and change-of-use projects
- Hotels and student accommodation
- Schools, colleges and universities
- Offices and meeting rooms
- Care homes and healthcare buildings
- Housebuilders, main contractors and drylining firms
Compliance and paperwork
We install to your acoustic consultant's specification or the manufacturer's tested build-up. For homes, the work supports the sound insulation rules in Approved Document E. RAMS are sent before work starts. On completion, you get a handover pack with the products used, data sheets and photos taken before walls and floors are closed. We can also work with your acoustic consultant ahead of any sound testing.
Book acoustic insulation for walls and floors with ICE Thermal
Whether you're building new or fixing a noise problem, the right insulation makes all the difference. ICE Thermal fits acoustic insulation for walls and floors that keeps rooms quiet and helps your project meet Part E. Call 0203 376 4802 or email enquiries@icethermal.co.uk to book a free site survey.